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Privacy Policy

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Effective Date: May 15, 2025

This Privacy Policy explains how INFITINI, LLC (“Infitini,” “we,” “us,” or “our”) collects, uses, discloses, and protects personal information of users (“you,” “your”) through our website www.infitini.com (the “Site”), our mobile application (the “App”), and any services we offer that reference this Privacy Policy (collectively, the “Services”).
By accessing or using the Services, you agree to this Privacy Policy. If you do not agree, please do not use our Services.

1. Information We Collect
We collect the following types of personal information, either directly from you, automatically, or from third parties:

Information You Provide:
Name, email address, phone number
Account login credentials (username, password)
Age, gender, height, weight
Dietary goals and preferences (e.g., weight loss, vegan, food allergies)
Payment and billing information
Communication records (support requests, survey responses)

Information Collected Automatically:
IP address and location
Device type, browser version, operating system
Pages visited, features used, time spent on Site/App
Cookies and similar tracking technologies

Information From Third Parties:
Login or profile information from third-party services (e.g., Apple, Google, Facebook)
Analytics tools (Google Analytics, Meta Pixel, Segment)

2. How We Use Your Information
We use your personal information to:
Provide personalized meal plans using AI based on your preferences
Deliver our products and Services (including subscription management)
Improve our Services and enhance user experience
Process payments and billing
Communicate with you about your account, orders, updates, or promotions
Conduct research and aggregate reporting
Ensure security and compliance with legal obligations

3. Sharing and Disclosure
We do not sell your personal information. We may share it with:
Service Providers: payment processors (e.g., Stripe), hosting, analytics, email services
Marketing Platforms: with consent, for ad delivery and retargeting (e.g., Facebook, Google)
Legal/Compliance: if required by law, government request, or to enforce our terms
Business Transfers: in connection with a merger, acquisition, or sale

4. Cookies and Tracking Technologies
We use cookies and similar technologies for:
Site functionality and performance
User session management
Personalized content and ads
Analytics and usage tracking
You can modify your browser settings to disable cookies. Note: some features may not function correctly without cookies.

5. Data Retention
We retain your personal data only as long as necessary to provide Services and for legal/compliance purposes. You may request deletion at any time (see Section 8).

6. Your Rights & Choices
Depending on your location, you may have the following rights:
Access the personal data we hold about you
Request correction or deletion
Opt-out of marketing communications
Object to data processing (in certain cases)
Request data portability
To exercise these rights, email us at privacy@infitini.com. You can also opt-out of emails by clicking “Unsubscribe” in any email.

7. Data Security
We implement industry-standard security measures, including encryption, firewalls, and restricted access. No method of transmission is 100% secure. Keep your login credentials confidential and notify us immediately of any suspected breach.

8. Children’s Privacy
Our Services are not intended for individuals under 18 years of age. We do not knowingly collect personal data from children under 13. If we become aware of such data, we will delete it immediately.

9. International Data Transfers
Your data may be transferred to and stored in the United States or other countries with different data protection laws. By using the Services, you consent to such transfers.

10. Updates to This Policy
We may update this Privacy Policy occasionally. Updates will be posted on this page with a new "Effective Date." We recommend reviewing this policy regularly. Continued use of our Services after changes signifies acceptance.

11. Contact Us
If you have questions or requests, contact us at:
Infitini, LLC
Email: privacy@infitini.com
Website: www.infitini.com
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